Jessica Shaw
Tustin, CA 92780 | (714) 342-4027 | JShawTeaching@gmail.com

Education                                                                                                                                             

Master of Arts, English California State University, Fullerton                                                 May 2020

Bachelor of Arts, English California State University, Fullerton                       May 2017
Minor in Anthropology 

Associate of Arts Degree, English Fullerton College                                                              May 2015

Study-Abroad Participant Universidad de Sevilla                                                                  May 2014

Publications and Editing                                                                                                                    
Writer, “Brewing Sobriety: A Coffee Explorer’s Journey through Orange County March 2024

Co-writer and Publisher “Love is Invasive” Jess-Shaw.Work October 2023

Writer and Publisher “Goblin Glamor” Jess-Shaw.Work

Writer and Publisher “The Sexual Cannibal, vol. 2” Jess-Shaw.Work October 2022

Writer and Publisher “The Sexual Cannibal, vol. 1” Jess-Shaw.Work July 2022

Editor and Publisher “Dash vol. 12” California State University, Fullerton May 2019

Writer “Studying the Strange at CSUF” SFLC         April 2019

Writer, Acacia Journal, CSUF     April 2019
“Consuming History and Media in Libra: Writing the Life of Lee Harvey Oswald”

Writer “200 Years of Frankenstein” Anecdote, CSUF                                March 2019

Editor and Publisher “It’s a Zine!” Science Fiction and Fantasy Literature Club October 2018

Editor and Publisher “This Zine Identifies as Gay” LGBTQ Center OC                    August 2018

Editor and Publisher “It’s a Zine!: The Genre Edition” April 2018

Editor and Publisher “Skamicon Zine” Pocket Entertainment                                             July 2017

Professional Experience                                                                                                                     
Website Design and Writing Experience July 2022 - Present
Jess-Shaw.Work
Writing Portfolio, zine publications, and website design.

The Art of Living Well Assistant | Kisco: Crestavilla | Laguna Niguel August 2023 - Present

Highlights: Created a podcast to interview residents and collect community stories.

Activities Coordinator (Assisted Living): Developed and executed engaging activities, classes, events, and excursions for 160 retired senior residents.

Activities Assistant (Memory Care): Specialized in Memory Care, providing adapted activities for residents with Dementia and Alzheimer's.

The Art of Living Well | Kisco Senior Living | Crestavilla | Laguna Niguel 2023-2024
Activities Assistant and Podcast Producer

Initiated, hosted, published, and edited a groundbreaking podcast dedicated to the senior living community. Developed and executed the podcast concept from inception to production, showcasing expertise in communication skills and project management. Responsible for marketing the podcast to residents, content creation, guest interviews, and post-production editing and publishing. Implemented strategic marketing efforts resulting in increased engagement and community outreach.

Established and led a weekly Armchair Travel day, where I designed the calendar, schedule, and dasily routine. I collaborated with the kitchen to coordinate culturally relevant food experiences and enlisted the support of staff members from countries on our itinerary to co-host and enhance the cultural exchange for our residents.

Managed Assistant Living classes, events, and excursions for up to 160 retired senior residents. In Memory Care (Dementia: Alzheimer's), I conduct tailored activities such as music therapy, art therapy, seasonal/Holiday crafts, games, puzzles, karaoke, and cognitive practice and learning for a group of up to 30 residents, twice a week.

Direct Support Professional | Care Partners | Irvine 2023-2024
Care Giver, Life Coach, ADLs

I specialize in assisting individuals of all ages, including children, seniors, and adults, with Assisted Daily Living Tasks (ADLs). My role involves engaging in activities, event planning, and contributing to the coordination of personal life tasks and goals.

Serving as a friend, mentor, and guide, I focus on fostering interdependence in individuals and supporting their personal growth or goals specified by family members when applicable. I work with ASD clients, as young as seven years old, and seniors. I provide services for physically disabled seniors and adults to help them complete their ADLs with dignity and confidence. I have worked with clients who need walkers, wheelchairs, or oxygen tanks, and with clients who have CP or may need assistance toileting or changing. I have worked with verbal and non-verbal clients; I have used accessible programs and tools to chat with them and even play video games with them.

I generate daily activities and learning experiences focused on teaching interdependence in clients. My philosophy is to meet clients where they are and let them tell me what they would like out of our time together, providing suggestions, options, and growth opportunities as our time progresses.

Service Administrator | Avanti Restaurant Solutions | Costa Mesa 2022-2023

Highlight: Found errors in shipping quantities while creating warranty manuals which, once addressed, saved time, money, and delays in project installation dates and grand opening dates.

Coordinates business-to-business (B2B) service calls from chain and contract restaurants to manufacturers and service agents. Tracks the progress of service repairs daily - calls and emails for updates, facilitating warranty repair services from start to finish. Creates weekly reports for each chain or contract team to report the status of each service call with questions, movement, and information needed to complete the process.

Manages all Avanti service requests for all customers (B2B)

Monitors sales and small purchase orders for delivery (B2C)

Coordinates information from customers and vendors through calls and emails, following up daily - until the repair is complete

Updates Project Advisors and Managers on service status and parts ordering / shipping /delivering

Creates warranty manuals, specification books, and installer checklists

SEFA Pro: Sales 101, E&S 101, Communication, Customer Service, Conflict Management, Harassment, and Cyber Security

English Instructor                                                                                                             2020-2022
Fullerton College

English 103: Critical Reasoning and Writing, online: synchronous, asynchronous, and a 6-week summer course

English 100: College Writing online

Canvas Learning Management system (LMS) and Zoom to create weekly modules and hold class meetings

Created the Queer Literature class in collaboration with a team of colleagues

Worked with professors from other disciplines to discuss creating an LGBTQ space on Fullerton College Campus and what other resources or events we could provide for our students, student organizations / clubs, and community.

Designed curriculum for an English 102: Introduction to Literature class that was canceled

Mentored 2 students through the Puente program

Participated in division, department, and adjunct meetings

Health and Transgender Services Coordinator                                                                    2021-2022
The LGBTQ Center Orange County

Created the chest binder closet and glam closet, acquired donations, and corporate sponsors from Vans and Hot Topic for the closets and for some of the events that I planned.

Chaired the Transgender Committee with 5 officers, 10 members, and 3 interns that helps create our events and address health disparities in Orange County.

Organized monthly Transgender Orientation clinics in collaboration with mental health and wellness programs, the UCI Gender and Diversity Team, and the UCI Legal Students.

Marketed a free monthly Legal Name and Gender Change Clinic in collaboration with the UCI Law Students.

Provided clients with medical referrals and linkage to care support as part of a 2-person team that helped over 500 clients find affirming health care, shelters, employment, and more.

Streamlined the process for Linkage to Care requests, forms, and emails – cutting our seven-day lead time for clients in half; also collaborated with our immigration department to translate the form into Spanish.

Managed Cal State and University student interns in public health, human services, gender studies, and mental health programs.

Created a post with my intern to explain pronouns in Vietnamese; the Instagram post reached over 2,000 people

Planned events: Trans Pride (200 guests), Transgender Day of Visibility: Uplift & Thrift (100 guests), Transgender Day of Remembrance, and Friendsgiving (100 volunteers; over 350 meals served to people experiencing homelessness)

Marketed @TrasitionsOC on Instagram, and brought them to over 1k followers

English Tutor English Success Center/Learning Resource Center 2019 – 2020
Cypress College

Empathized with student anxieties and created / provided appropriate on-campus resources

Evaluated student work on Directed Learning Activities; most were on topics of grammar

Supported students with disabilities and English as a second language

Writing Center Tutor / Instructional Student Assistant                           June 2019 – June 2020 California State University, Fullerton 

Presented 2 workshops on body paragraph development

Refined resources such as tutoring guides and worksheets for tutors and students

Maintained positive relationships with returning students

Writing Consultant for Writing Across the Curriculum         September 2019 – January 2020
California State University, Fullerton

Encouraged student collaboration on drafting, writing, and revising their thesis projects

Developed strategies to help students work on their proposals and thesis projects

Informed students of the writing process and best strategies to use when writing their own proposal or thesis project

Teaching Assistant                                                                                             August 2018 – January 2019
California State University, Fullerton

Taught English 101: Beginning College Writing

Designed curriculum: units, prompts, and assignments.

Learned the Titanium Learning Management System to upload files and create modules

Managed the daily classroom environment

Anticipated the needs of 25 students weekly to update lesson plans for the following class

Coached students during office hours and during the class period

Graduate Student Mentor                                                                              January 2017 – August 2018
Fullerton College

Collaborated with an instructor of English in course building, units, grading, SLOs, and professional development

Tutored students in various writing and reading strategies

Ran two academic success workshops on time management

Guided students to succeed in college and utilize resources on campus

Writing Center Tutor / Instructional Student Assistant                   August 2016 - August 2018
California State University, Fullerton 

Shadowed teachers in two English 99 courses

Led two class activities in English 99

Coordinated and promoted academic workshops

Assisted students in utilizing campus resources

Supplemental Instruction (Mentor and Leader)                   January 2015 - December 2017
Fullerton College

Served as a supplemental instruction leader for every level of developmental, college level, and critical thinking English composition

Trained leaders in various collaborative techniques

Mentored new tutors weekly and created and ran monthly trainings at meetings on topics such as “Wait Time” and “Surviving the first two weeks of the Semester”

Motivated students to attend tutoring sessions with 94% attendance one semester       

Writing Center Tutor                                                                                                August 2013 - May 2015
Fullerton College

Tutored students to understand the writing process better

Guided students to identify and resolving issues within their essays

Invented new ways to explain topics to students

Worked with three faculty under their professor mentorship shadowing program

 
Professional Development Activities                                                                                                  Equity in OC CHILA July 2022
Community Health Initiative and Leadership Academy, LGBTQ Center OC

Organizer and Promoter March 2022
"Uplift & Thrift" (100 attendees, in-person) LGBTQ Center OC                

 Presenter February 2022
Social Determinants to Health (Health Equity) Public Health Summit, UCI

Certificate Awarded                                                          February 2022
Sex Ed: The Basics, Planned Parenthood 

Trainer                                                                 November 2021
“LGBTQ + 101” LGBTQ Center Orange County  

Coordinator, 3rd Saturday of every month   November 2021-July 2022
“Trans Orientation” LGBTQ Center OC in collaboration with UCI’s Gender Diversity Team

Participant                                        December 2020
“Designing with Accessibility in Mind” Online Learning Consortium

Participant                                          November 2020
“Fundamentals: Increasing Interaction & Engagement” Online Learning Consortium

Participant                                                                 October 2020
“Wellness and Resilience” Cypress College   

Title V Online Training, Fullerton College                                                                              August 2020

Presenter                    April 2020
“World War None: War and the Loss of Character in Ray Bradbury’s Fahrenheit 451” Thesis

Presenter          December 2019
“Dissecting and Compiling your ‘Creature’: Paragraph Structure and Unity” CSUF 

Organizer and Presenter                 October 2019
“College 101 Night with Guest Speakers” LGBTQ Center OC 

Presenter, “Paragraph Structure and Unity” CSUF                                                           October 2019

 Presenter                              September 2019
“LGBTQIA+ Family Social and Resource Event” LGBTQ Center OC 

Presenter                                 August 2019
“The Sci-Fi History of Zines” OC Zinefest, Anaheim Public Library

Presenter                               March 2019
“Consuming History and Media in Libra” Acacia Conference, CSUF 

Round Table Coordinator           March 2019
“Faculty Round Table on Pedagogy” Acacia Conference, CSUF 

Presenter                 April 2019
“History of Zines and Science Fiction in Orange County” AnaCon, Anaheim Public Library         

Organizer,              October 2018
“Villa Diodati writers Workshop with Tim Powers and James Blaylock” CSUF

Organizer, “Writing a Teaching Philosophy” Acacia Club, CSUF                                 October 2018

Organizer, “Grading and Rubrics” Acacia Club, CSUF                                                 September 2018

Organizer, “Resume and Scholarship writing” LGBTQ Center OC                             August 2018

Organizer, “Journaling as Self Care” LGBTQ Center OC                              July 2018

Organizer, “Book Making” LGBTQ Center OC                                            July 2018

Organizer, “Choosing a Textbook” Acacia Club                                            June 2018

Presenter         April 2018
"Time Management Skills" Graduate Student Mentorship, Fullerton College      

Participant, “English Educators’ Colloquium” Fullerton College                                      April 2018

Participant, “Behavioral Intervention Training” Fullerton College                   April 2018

Participant, “Equity-Minded Instruction” Fullerton College                                              April 2018

Organizer, “AMA: Ask a TA Anything” Teaching Writing Club, CSUF                                   April 2018

Organizer, “Gameification” Teaching Writing Club, CSUF          March 2018

 Presenter, “The Byronic Hero” Science Fiction and Fantasy Literature Club       February 2018

 Organizer, “Tutoring as a Career” Teaching Writing Club, CSUF                November 2017

Lead Presenter           April 2017
“CLAs that Focus on the Writing Process” 3CSN Southern California Tutoring Conference 

Co-Presenter                          March 2016
“Humanities in Supplemental Instruction” 3CSN Southern California Tutoring Conference 

Participant, “TLC Workshop: Brainology” Fullerton College References                  March 2014

Volunteer/Internship Experience                                                                                                      

Puente Mentor, Fullerton College                                                                                                  2021-2022

Youth Education Intern, LGBTQ Center OC                                                                                   2019-2020

LGBTQ Mentor, California State University, Fullerton, Diversity Center                              2019–2019

Youth Leader, LGBTQ Center OC                                                                                                      2018– 2019

Affiliation and Service                                                                                                                        

Science Fiction/Fantasy Literature Club, President and Zine Editor                                  2017-2020

Acacia, Pedagogical Workshop Coordinator                                                                                  2018-2019

Teaching Writing Club, Workshop Coordinator                                                                             2017-2018

Lambda, Public Relations Officer                                                                                                      2008-2010

Awards and Honors                                                                                                                            

Teaching Writing Service Award, California State University, Fullerton                              May 2018

Acacia Inspirational Peer Award, California State University, Fullerton                             May 2017

Research Design Award, California State University, Fullerton                                               May 2017

Sigma Tau Delta, California State University, Fullerton                                                               May 2016

Phi Theta Kappa, Fullerton College                                                                                                   May 2015